Do you use all-natural ingredients?
Yes! We use only natural, organic, wildcrafted or non-gmo ingredients; the lion's share being plant-based. We never use synthetics or chemicals.
Are you certified organic?
No, but we do use as many certified organic ingredients as possible. To obtain the USDA Organic or Organic certification requires a big investment and rigorous process for our micro-business. Although we would very much love to obtain this certification in the future, it's something that's not as important to us, as providing quality, clean, and beneficial products and being transparent about all our practices. For example, we can only obtain wildcrafted marula oil right now which is an amazing ingredient that we don't want to omit. We will likely have to find an honest way to change our formulations in the future to obtain the organic certificate, without comprimising the quality.
Do you test on animals?
Absolutely NOT! We are certified cruelty-free by PETA and part of their Beauty without Bunnies program. Our applicatoin to the Leaping Bunny Program is currently pending.
Are all your products vegan?
No, but the majority of them are. It's more important to us to create quality, natural, ethical and sustainable products than to exclude animal products all together. That being said, the only animal products we use, or will ever use, are Honeybee ingredients. All our products are vegetarian and gluten-free. Our products that contain honeybee ingredients are clearly marked with the gold honeybee logo to make it a bit easier for our customers to recognize. If you wish to read more about why we chose to use honeybee ingredients, click here! Also, look for the Cruelty-free logo which will have the word "vegan" included if that product is vegan.
What is the shelf life of your products?
Since our products are 100% all-natural and we do not use any unnatural preservatives whatsoever, our products do have a shelf life, typically 9-12 months unless otherwise noted. If our products are kept out of direct sunlight, untouched by water and at room temperature or below, they will stay fresher longer. We also use Vitamin E and grapefruit seed extract in some of our products to extend the natural shelf life and keep products from oxidizing so they remain potent. In the rare case that you purchase one of our products and find that it is not fresh, please email us so we can handle this on a case-by-case basis.
Why is the product I received different than the color on your website or different than the last one I bought?
The color and texture of our products can change batch to batch. Natural ingredients vary in color and texture but it's nothing to be concerned with and does not affect the quality or benefits of our products.